Terms

About these terms

These terms cover your use of xaevora.com and set out the basis on which Xaevora normally works. They are not the contract for a project. Every engagement is governed by a separate written agreement covering scope, price, schedule and jurisdiction, and where the two differ, that agreement wins.

Using this website

The content here is provided for information. You are welcome to read it, quote it with attribution, and share links to it. You may not copy the design, code or written content wholesale to present as your own.

All trademarks, design work, written content and source code on this site belong to Xaevora unless stated otherwise.

Enquiries are not offers

Prices published on this site are indicative starting points for the packages described. They are not a binding quotation. A binding price comes only from a written proposal for your project, and holds for the period stated in it.

Project terms

Scope and quotations

Every project is quoted against a written scope. Work that falls outside that scope is quoted separately before it is started — we do not carry out extra work and invoice for it afterwards.

Payment

Unless the agreement says otherwise, 50% is payable to book the schedule and the balance before launch. Larger projects may be billed against milestones. Invoices are issued in the currency of your region and are due within 14 days.

Prices exclude taxes unless stated. Where tax applies in your jurisdiction it is added to the invoice at the prevailing rate.

Schedule

Timelines quoted assume feedback and content arrive within the agreed review windows. Where they do not, the schedule moves by a corresponding amount. We will always tell you when that has happened rather than absorb it silently and miss a date.

Revisions

Each package includes a defined number of structured revision rounds, listed on the pricing page. A round means consolidated feedback from your side, addressed in one pass. Additional rounds are available and are quoted before they begin.

Ownership

On receipt of final payment, ownership of the design files, source code and content we produced for your project transfers to you, along with the domain and any accounts set up in your name. We retain ownership of our own pre-existing tools, libraries and general know-how, and of anything licensed to us by a third party.

Third-party components — fonts, stock assets, software subscriptions — remain subject to their own licences, which are purchased in your name.

Showing the work

We would like to show completed work in our portfolio and may do so unless you ask us not to. If your project is confidential, tell us and we will keep it off the site indefinitely. We will never publish a client's commercial results without written permission.

Your responsibilities

• Providing content, assets and access in the agreed timeframes
• Nominating one person who can give final approval
• Confirming you hold the rights to any material you supply to us
• Ensuring the site's content meets the legal requirements of your industry

Cancellation

Either side may end an engagement in writing. Work completed up to that point is payable, and the initial deposit is non-refundable once work has started, as it reserves capacity we have turned other work away for. Anything completed and paid for is handed over.

Warranty and support

We fix defects in our own work — where the site does not behave as specified — free of charge during the support window included in your package. That window does not cover new features, third-party service changes, or issues caused by edits made after handover.

Limitation of liability

We take responsibility for our work, but our total liability in connection with a project is limited to the fees paid for it. We are not liable for indirect or consequential losses, including lost profits, lost data or business interruption. Nothing here limits liability that cannot lawfully be limited.

We cannot guarantee specific search rankings, traffic levels or conversion rates. Where a project involves migrating an existing site, we plan and verify redirects carefully to protect your search equity, but search engine behaviour is not within anyone's control and is not warranted.

Governing law

The law and jurisdiction applying to a project are stated in the signed agreement for that project. Use of this website is governed by the law of the studio's place of business.

Questions

Email hello@xaevora.com. We would rather clarify something now than argue about it later.